Thank you for choosing our home décor products. We are committed to providing our customers with safe, fast, and transparent logistics and delivery services to ensure your order arrives smoothly.
Due to changes in the market environment and long-term operational pressure, and continuous losses, we have decided to clear out our inventory at a loss. We are currently conducting a clearance sale, and all items will be shipped based on existing stock, while supplies last.
- Shipping Information
Shipping Location: USA
All orders will be prepared and shipped from our US warehouse.
We will select the appropriate logistics method based on the order information to ensure safe delivery.
- Order Processing Time
Order Processing Time: Same Day
After the customer completes payment and submits the order, we will promptly review the order, pick and pack the goods.
In case of inventory adjustments, holidays, or special circumstances, the order processing time may change, and we will notify the customer in a timely manner.
- Shipping Time
Shipping Time: 2 Days
After the order is processed, the goods will be delivered to the customer’s designated address via logistics channels. The actual delivery time may vary reasonably due to factors such as the delivery area, weather conditions, and logistics company arrangements.
- Logistics Tracking
After ordering, customers can track the logistics status through the order information. For assistance with delivery tracking, please contact customer service and provide your order number and relevant purchase information.
- Receiving Instructions
Upon receiving the goods, please promptly check the packaging and product condition:
If you find any damage, missing items, or discrepancies with the order information, please contact customer service as soon as possible.
It is recommended to retain the product packaging and relevant logistics information for subsequent after-sales processing.
- Return and Refund Logistics Instructions
To protect customer rights, we offer after-sales return services:
Return Time: Within 30 days of receiving the goods
If the return meets the conditions, please contact customer service for the return process and address information. After the returned goods are reviewed:
Refund Arrival Time: 3 days
Refunds will be returned using the original payment method. The specific arrival time may vary depending on the processing speed of the payment institution.
- Clearance Sale Instructions
This home decoration product sale is an inventory clearance activity. Due to continuous losses, the merchant has decided to clear out inventory at a loss. Some items are limited in quantity, and will not be replenished after the inventory is sold out. Thank you for your understanding and support.
We will do our best to provide you with fast and reliable delivery services so that you can receive your satisfactory home decor products as soon as possible.